wagamama gateshead metrocentre

Definitely go!! One of my all time favourite places. The staff are the sweetest of people and the food is impeccable. Drinks come nice and cold with a cup of ice and you can get green tea for free. Portions are good and very worth the pricing, you can pay via the barcode on the sheet which I like so you’re not waiting around. Food is always fresh and if you do have any concerns the staff are quick to come over and help you out.

I visited Wagamama in the Metro Centre on 7th May 2022, it was my first time in any Wagamama despite several attempts to get there, it was a Child free weekend so we thought we would take the opportunity and give it a whirl. While lining up to get into the restaurant a man was handing out menus and took the time to speak to us, on being told that it was out first time there, he made several suggestions for first timers and happily spent time talking to us, it transpires that this Gent was actually the restaurant Manager (we discovered later). After only a few minute wait, we were seated and introduced to our Waiter, a nice Guy named Jack. Jack was also aware that we were first time customers and again was happy to offer advice on the menu items and also, crucially, the portion sizes. Drinks arriving quickly with the food following soon after with Jack making sure that the food arrived quickly. We followed the previous advice and ordered Duck Donburi and Chicken Teriyaki Donburi as well as the Hoisin Duck Buns as a side order. The food was incredible.....we both ate every last scrap and left the restaurant full. We then had a quick chat with the Manager who took time to re-visit our table to find out, as first time customers, what we'd ordered, what we'd thought of the food and also the service. Thankfully I was able to give him great feedback. the food, Jack who served us, everything had been 100% perfect and also confirmed with him that we would happily return to his restaurant. In fact, not 6 days later, we are already making plans to do so, the meal was THAT good. To sum up, I would and will, happily return. The restaurant was clean, the staff were friendly and the Manager seemed to take a real interest in new customers and their experience which is always a good sign. Thanks Jack and all the Team who dealt with us on our first meal there.....we will be back.

Food is outstanding. Firecracker chicken to start is the nicest chicken I've had.

Great vegan selection with even the drinks labelled, which I appreciate. There's usually a queue because of how popular the place is but the staff will usually provide a menu while you wait and seat you quickly and efficiently. You usually receive the server's name and every time I go we always have a good time. They will make recommendations and clarify anything you are uncertain of. Big props to the firecracker tofu and the vegan ramens, especially if you like spice.

I cannot resist going to Wagamamas whenever I'm at the metrocentre. The staff are always friendly and accommodating. They're very thorough when it comes to allergens and have the manager take and deliver the order. There's so much to choose from for being gluten-free. The vegan options also taste incredible - the mushroom skewers are fantastic. I really like how healthy and fresh the food tastes, and this is consistent every time I visit. Definitely recommend! I wish they'd open one in Durham - it would do very well.

We were seated quickly and staff were extremely friendly and happy to advise. TOP TIP: if you want to know what each dish will look like from the menu, go onto the wagamama website; they are all pictured! A lovely night.

Everything was absolutely great—the food, service, and atmosphere. I ordered the Raisukaree Prawn, which was delicious and I would rate it 8.5 out of 10. The Salmon Soba was outstanding, deserving a 9 out of 10. I would also like to extend a special thanks to Glenn, who made us very happy with his professional service. Overall, I highly recommend this place.

Five of us went out for tea after work. We didn't have any side dishes, just our main dish. Surprisingly, all the meals came together and we really enjoyed it. It wasn't too busy, so no problem getting seated (it was Monday teatime).